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| Shipping & Returns |
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Information regarding shipping
- All items will be sent via the method of your choice.
- Royal mail first class deliveries will not be insured over the value of £12.
- Overseas delivery via this method usually takes 1 week but may take upto 4 weeks to reach it's destination.
- The pricing structure is based on the first class or parcel weight price and includes a nominal fee for packaging and handling purposes.
- Parcel force deliveries will be sent 24 hr Uk and is the preferred method of delivery.
- It is the customers responsibility to ensure that they have entered their address correctly including full postcode.
- Larger parcels above 2.5 kilos will be automatically despatched via parcelforce.
- The maximum parcel weight is 30 kilos, any orders above this weight will be shipped in multiple boxes.
- The customer will be notified via email of despatch and tracking information.
- It is the customers responsibility to ensure that they are available to receive the parcel upto 48 hrs after the despatch notification has been sent.
- Any undelivered orders should be reported within 30 days from when the order was despatched.
- Any breakages due to packaging should be reported within 7 days of receipt.
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